Frequently Asked Questions

To view a topic, click on its title.

1 How do I purchase updates for the BPS or BMS?

  1 A Nothing happens when I click on the 'Update' button.

2 How much do updates cost?

3 How do I purchase updates if my company won't allow online payments?

4 How frequently will updates be available?

5 How long does my licence last?

6 Are there any restrictions on my use of the data?

  6 A Are there special terms applicable to the STudent and Academic Release (STAR) and data?

7 Can I purchase updates for both options at the same time?

8 Can I access help with using the DataTalk Explorer?

9 Can I access assistance with interpretation of the data?

10 Can I arrange to add additional questions to any survey?

11 What does the field 'Missing' mean when it appears at the bottom of 'Responses' in the software? 

12 Is my analysis affected by the addition of a new response during the survey, e.g. 'Aldi' in Supermarkets?

13 Can I transfer my software and data from one computer to another?

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August 2010.

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